What are some effective ways to motivate remote teams?
Learn from the community’s knowledge. Experts are adding insights into this AI-powered collaborative article, and you could too.
This is a new type of article that we started with the help of AI, and experts are taking it forward by sharing their thoughts directly into each section.
If you’d like to contribute, request an invite by liking or reacting to this article. Learn more
— The LinkedIn Team
Motivating and recognizing your remote team members is crucial for their engagement, productivity, and satisfaction. However, it can be challenging to do so effectively when you don't share the same physical space, time zone, or culture. In this article, you will learn some best practices for motivating and recognizing your remote team in the context of leadership.
Set clear and realistic goals
One of the first steps to motivate your remote team is to set clear and realistic goals that align with your vision, strategy, and expectations. Goals help your team members understand what they need to do, why they need to do it, and how they will be measured. They also provide a sense of direction, purpose, and progress. To set effective goals, use the SMART framework: Specific, Measurable, Achievable, Relevant, and Time-bound. Communicate your goals clearly and frequently, and make sure they are visible and accessible to everyone.
-
Working in a remote environment can create more ambiguity between teams - so it's important to have goals extra crystalized, as well as having regular and ongoing discussions around prioritization.
Provide regular feedback
Another key factor for motivating your remote team is to provide regular and constructive feedback that acknowledges their achievements, challenges, and areas for improvement. Feedback helps your team members know how they are performing, what they are doing well, and what they need to work on. It also shows that you care about their development and growth. To provide effective feedback, use the SBI model: Situation, Behavior, and Impact. Describe the situation, the behavior you observed, and the impact it had on the team, the project, or the customer. Be specific, timely, and respectful.
-
By giving continuous feedback, you naturally build stronger relationships because you’re showing you care about them. Don’t keep your employees guessing if they are displaying the right behaviors or not.
Reward your team
Reward your team for their efforts, contributions, and results. Recognition and rewards reinforce the desired behaviors and outcomes that support your goals and culture. To recognize and reward your team, use the RAMP model: Relevant, Authentic, Meaningful, and Personal. Choose recognition and reward methods that are relevant to your team's goals, authentic to your leadership style, meaningful to your team members, and personal to their preferences and needs.
-
I highly recommend tying recognition to company values. Especially while remote, recognizing based on a pre-determined approach can help democratize the process and remove bias, so that everyone has an equal opportunity of being recognized for good work!
Foster a sense of belonging
Belonging and connection help your team members feel part of a community, trust each other, and collaborate effectively. They also reduce the feelings of isolation, loneliness, and disengagement that can affect remote workers. To foster a sense of belonging and connection, use the ICE model: Interaction, Communication, and Engagement. Create opportunities for interaction, such as virtual coffee breaks, team building activities, or social events. Make sure you communicate frequently, openly, and transparently. Engage your team members in decision making, problem solving, and brainstorming, and solicit their feedback and input.
-
Paying attention to timezone difference is another important aspect. It's easy to default to HQ time, I found it important to share the burden by alternating weeks vs sticking to a single time for recurring meetings.
Support your team's well-being
To support your team's well-being and development, use the CARE model: Compassion, Autonomy, Resources, and Education. Show compassion and empathy for your team members, and acknowledge their emotions and needs. Give them autonomy and flexibility to manage their schedule, and respect their preferences. Make sure your provide your team with the right resources and tools they need to do their work effectively. Finally, offer education and learning opportunities, such as training, coaching, or mentoring, and encourage them to pursue their interests and goals.
-
Respecting differences across time zones is essential; someone in an earlier timezone may feel pressure to stay later, while people in later time zones may start very early in the morning. This pressure increases alienation and Fear Of Missing Out (FOMO). To avoid this, empower the team to have defensible schedules. Try: - Setting core hours for a cross-timezone group - Leveraging calendar tools to set individual hours of availability - Including time zones when referring to event timing, both in written and verbal messaging - Explicitly asking people to say "no" to events that are unreasonably early or late